Legal
Privacy Policy
Last updated: September 2026
New Horizon Family Child Care (“we,” “us,” “our”) respects the privacy of the families we serve. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.
Information We Collect
We collect information you share with us when you inquire, enroll, or communicate with our program. This includes your name, email address, phone number, and the name and age of your child.
When your child is enrolled, we collect enrollment details such as emergency contacts, authorized pickups, and health, allergy, or dietary needs.
We also keep the content of communications you send by phone, email, or WhatsApp.
How We Use Your Information
We use the information we collect to respond to your inquiries, arrange visits, process enrollment, and provide child care.
We also use it to coordinate with the Nurtury network and any financial assistance programs you ask about, and to communicate with you about our program and your child's day.
How We Share Your Information
We do not sell personal information. We share information only as needed with the partners who help us operate, such as the Nurtury network, payment providers, and state licensing or regulatory authorities where required by law.
Data Security
We use reasonable safeguards to protect personal information, including limited access and secure handling of both paper and electronic records. No method of transmission is completely secure, but we work to protect your data.
Data Retention
We keep enrollment, health, and care records for as long as required by child care licensing rules, and keep inquiry records only as long as they are useful. When records are no longer needed, we dispose of them securely.
Your Rights and Choices
You can contact us at any time to access, correct, update, or request deletion of your personal information, or to opt out of communications. We will respond within a reasonable time.
Children's Privacy
This website is not directed at children, and we do not knowingly collect personal information from children through this site. Information we hold about children in our care is collected from parents or guardians as part of enrollment.
Third-Party Services
Our site links to services such as Google Maps and WhatsApp. Those services have their own privacy policies, and their use of your information is governed by them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be communicated to enrolled families.
Contact Us
For questions about this policy or your personal information, you can call, text, email, or message us on WhatsApp.
Contact Us
If you have questions about this policy or your personal information, reach us at: